Manage Online Mail with CRA

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Online mail is a user friendly service that allows individuals to receive mail from CRA. Mails such as Notice of Assessment or Benefit notices, through Canada Revenue Agency (CRA) MY ACCOUNT.

When you sign up for online mail, the CRA will send you an email letting you know when you have new mail to view in My Account.

Once you are signed up for online mail, you can go paperless since you will receive all your correspondence online, and they will no longer be printed and mailed. It also acts as your file cabinet – should you or your bank ever need a paper copy, all you need to do is log in to My Account, print or download a copy.

Changing your Email address with CRA.

1.One way to update your email address is to phone CRA at 1-800-959-8281 and talk to a representative.

2.  Another way is to use MY ACCOUNT to make changes to the following.
-marital status
-address
-direct deposit
-email address

1. Log in to your CRA My Account,
2. Locate and click on the Manage Online Mail link in the Menu section on the left side of the welcome page
3. Go to UPDATE EMAIL ADDRESS

Once you click on it, you will be shown the current email address in your file and you will be able to modify it directly online to ensure that you continue to receive the CRA’s communications.

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